If you have any questions, please post them at the bottom of this page.

Markers are not showing on my maps

Try deactivating and reactivating the plugin. Occasionally the marker images do not copy correctly to your uploads folder. If the markers still do not appear, check that the /wp-content/uploads/wp-geo/markers folder exists. If it doesn’t, create it and copy the marker images from /plugins/wp-geo/img/markers.

How do I escaping the [wp_geo_map] Shortcode?

Although there is functionality to do this currently built in to the plugin, this will be removed in a future release. Instead I recommend the wpNSC plugin which you can use you escape any shortcodes within WordPress.

46 Responses to “FAQs”

  1. Gary says:

    how do i add multiple points as well as change the tags labels and names. if you were to go to the site, i i had to make three pages for three places or points , in the direction section. i love this plugin and i want to fully use it, thanks

    • Ben says:

      Hi Gary. At the moment the plugin is geared around being able to set one location per post. Multiple markers have been requested by a few other people but it probably won’t make it into the plugin for a while because there are a few other more popular features to come first. I think I have seen a few other plugins on the WordPress Plugin Repository that may be able to create maps with multiple markers. Try searching for “geo” in there…

  2. Ruth says:

    What code would one use to set this up in a custom field? Or set up some sort of “if map exists, then display map” outside the post?

  3. Dean says:

    I just installed this plugin using the wordpress installer. I did need to manually copy the images as you mentioned in your instructions… When I go to create or edit a post I get an error saying that “The google maps api server rejected your request. this could be because the API was registered for a different web site. You can generate a new key for this website at %1$s.”

    I have logged into google and regenerated my api code, but still get the same error. I am a newbie at this and would appreciate any guidance on how to resolve this.


  4. Jens says:

    Hi Ben,

    how can I creat a map with all my geo-post? You have a short code or something else??

  5. Chris says:


    I can’t see the markers on my pages (can see it in the administration). Allready deactivated and activated the plugin but the marker does not show. I’ve also checked if the images are in the folder (wp-content/uploads/wp-geo/markers) and they are all there.

    I’m using WordPress 2.7 with WP Geo 3.0.8.


  6. Chris says:

    Just saw that a JavaScript error occurs: “Tooltip is undefined”

    When I look to the sourcecode, the only “tooltip” belongs to wp-geo at line

    I’ve checked if the tooltip.js exists in the folder and it was there. BUT: the filename was Tooltip.js. Changed this to tooltip.js and everything worked fine πŸ™‚

    • Ben says:

      The reason for the file changing to lowercase was that sometime FTP application are set to rename files with lowercase when upload which then breaks things (as you will have noticed).

      Did you upgrade to the latest version of the plugin via WordPress automatic plugin upgrade functionality, or did you update it manual via FTP?

    • Chris says:

      I’ve updated manually by FTP.

    • Ben says:

      Strange, I was just wondering why “tooltip.js” was not being found if you upload the files manually?

  7. Hi!, (and sorry 4 my english). I have a website wordpress powered + WP Geo Instaled. Since a few days my WP Geo Maps looks bad, with all grey but (only works the buttons, zoom…).

    Whats happen ????. IΒ΄ve updated the WP Geo… my Google API is aparently OK… and i dont know whatΒ΄s the problem.

    Try the link (for see it):


  8. Sorry (no SPAM)

    Curiosly…. only works “Satelite” or “Hybrid” but no the normal maps !!!! πŸ™

    Whats the problem ????

  9. DW says:

    Hey, I have a post template and a specific area I’d like to show the map for each post.

    What code do I use within my post template to show / place the map? I’ve tried the code on this page but nothing shows.


  10. frank says:

    Is it possible to configure this so that private posts will appear on the mashup page (perhaps if the mashup page is also set to private)?

  11. Tocki says:


    great Plugin, realy love it – thanks for sharing!

    I have a problem though with my mobile version. I don’t load any Plugin on that mobile theme. Is there a hook to load only the scripts I need for the WP Geo Plugin manually?

    This would be great!

    • Ben says:

      I don’t think that there is a hook to do that at the moment.
      I’m not sure that the version of Google Maps that WP Geo currently uses works well on mobile devices anyway – at some point it needs upgrading to the latest version but it will involve a fairly major rewrite of a lot of the functionality.

    • Tocki says:

      Hey Ben,

      thanks for your reply. I now load all Plugin-Stuff on single sites. Can’t wait for your update!

      Great Plugin anyway, thanks again!

  12. KaG says:

    1st of all : great plugin. Easy to manage and efficient.
    Is there a way to use itineraries like in Google Map ?
    For example the post is the destination point and the user enters his location to get the road to it ?


  13. Sjoerd says:

    Hey there, great stuff this! Is there an option for user registrations within wordpress to add their location with this plugin?

  14. Roger says:


    I tried today the WP Geo plugin and like it very much πŸ™‚
    Although I have a problem, can see the marker in the admin side but not on the front map (?) I “Googled” and found this page which talks about the same problem I have right now.

    I currently use WordPress v3.2.1 and WP-Geo v3.2.6.1.

    I did quite a few tests including:
    1 – Deactivating and reactivating WP-Geo
    2 – Disabling ALL plugins except WP-Geo…
    3 – Trying the “Show Post Map” at top/bottom of post and manually with [wp_geo_map] code…
    4 – Checking via FTP the /wp-content/uploads/wp-geo/markers folder and markers are indeed there…
    5 – Tried default marker then forced with small marker…
    During all these tests I checked my page in Firefox and Chrome at the same time but unfortunately results were similar and still could not see the marker.

    The map is showing the right place and is even centered but no marker is showing…
    Any idea ?

    THANK YOU for your help and concern!

  15. Roger says:

    Hello again,

    I just suddenly had a light πŸ™‚
    I am right now on a temporary address (URL) given by my hosting company (BlueHost) and I think there is a Robots.txt activated by them that could disturb the Google process…
    So I will try to switch soon to my proper URL/domain name and maybe it will solve the problem. Anyway whatever happens I will get back here πŸ™‚


  16. Robert says:

    As Google is planing to charge users with more than 25.000 views/day: do you plan to integrate other map providers like OSM (openstreetmap) into the plugin? at webtermine.at we have been using your plugin since our launch and we wouldnt want to loose all Markers due to a switch to an OSM wordpress plugin as we are generally very satisfied with the features of your plugin.

    • Ben says:

      While transitioning WP Geo to use version 3 of the Google Maps API I am planning to make it more pluggable so you could integrate it with other Map Providers. At this point I am not planning to build those integrations but it would be possible to do.

    • Robert says:

      Hi Ben,
      the feature I requested is now available within my own plugin Leaflet Maps Marker, which I released recently πŸ˜‰ It allows you to pin, organize & show your favorite places through OpenStreetMap/WMTS, Google/KML, GeoJSON or Augmented-Reality browsers – for details please see http://www.mapsmarker.com
      Kind regards,

  17. Adam says:

    Hi Ben,
    I want to show markers on my map which are not related to a post. I figured I could do this using private posts – however by default these are excluded from the WPGeo map. Can you point me to the place in the code where this filter is made? I’ve been searching everywhere!

    Thanks for the plugin, it’s just what I needed!


  18. matt says:

    Is there any way to also auto generate markers for comments?

  19. elena says:

    Hi Ben,
    I read on the features that there is the possibility to manage georss but I don’t find the instruction/documentation on how to do it.
    Is there a way to include gpx or kml in the global map?

    • Ben says:

      Elena, WP Geo automatically adds Geo data to your site’s RSS feeds. It doesn’t really cater for displaying another KML feed at the moment but will do at some point in the future – probably after I eventually get round to implementing Google Maps API v3.

  20. John says:

    Is there away to put the wp-geo fields in this pages? http://storymessenger.com/wp/submit/ ..so that everytime the user post in this page it get the location and save to postmeta? this is just a normal page made in admin and put some other plugins.


  21. There is a way to get a map with all the registered points of each post ?!

  22. agustin says:

    hi ben,

    im new on developing wordpress themes, i want to add your plugin but i cant make it appear, im tryng to show the map on a custom page,

    that page must need some code to show the map?

    thanks a lot

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